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Threats and Opportunities in Data Leaking
Photo Credit: Kaia Gets Caught! by marcus_in_ny
Kaia, the cat in the photo above (no, she's not mine), is symbolic. If she looks like an LOLcat that's my intention. Kaia represents consumer social networks and free collaboration tools like Twitter, Facebook, Google Docs and LinkedIn. The faucet and the pipes you don't see here are your IT infrastructure. The water is the essential stream of data and information that businesses need for knowledge work. All of this combined represents a giant trend to watch - Data Leaking.
In the business world, information technology (IT) pros plays an incredibly valuable role. As geeks we may not love them all the time, but they do keep mission-critical services like email up and running to "five nines." However, corporate IT is at a major crossroads and things are about to get a lot more complicated.
In a few years mid-level knowledge workers will be dominated by Generation Y. As has been well-chronicled, this demographic has a very different view of digital tools. They grew up with the web. Facebook was part of their college and now their professional lives. They live online and use these technologies to nurture and grow both their business and personal networks.
That's where the drama begins. The pace of innovation in the consumer Internet sector will always outpace what the enterprise can do. It's a tortoise and hare scenario that's really not corporate IT's fault. As a result a lot of work - especially anything that involves collaboration - is leaking outside the workplace and CIOs are left to deal with the risks.
Employees, frustrated with the tools they are given, are simply taking matters into their own hands. Data is leaking away form corporations into social networks, which are becoming the new intranets and extranets of tomorrow.
Top-tier reporters I know are using social networks to bring together their sources into working groups or simply to connect. Many others - both PR pros and journalists - are using Help a Reporter. One Fortune 500 marketer I am consulting has set up a site on Ning to bring together some of it's more digitally savvy employees. James McLaine writes that DDB Worldwide, the largest ad agency in the world, is running a private Facebook group to organize and run a mentoring program. Nielsen exec Pete Blackshaw sheepishly admits he has moved non-proprietary work to the cloud. I am sure that many other examples abound.
Corporate IT knows that Data Leaking is going to be one of their top challenges. According to Forrester Research, 79% are concerned about the risks of unsanctioned use of Web 2.0 tools by their employees (see chart below). The data also shows they know they need to lead the way. However, that's the challenge. IT pros will never be able to keep up with Google Docs, Facebook, Twitter and others who are creating tools that consumers fall in love with and integrate into their own lives. It's just not the way companies operate.
The new world of work thrives on online collaboration. The companies that continually build walls around their employees won't be around a decade from now. As the Wikinomics blog indicates, this requires a new breed of CIOs who are willing to let their employees go and tap into their innovative spirit, rather than try to shut it down (a whack a mole scenario). The more liberal an IT department is, the more likely it is they will be able to innovate using a mix of external and internal tools.
The ramifications of this trend are huge. As knowledge work moves to social networks and "the cloud," the rewards increase thanks to enhanced collaboration. However, then again so do the risks. Cloud services like Apple's MobileMe, Google Docs and Amazon S3 all have had high-profile outages in the last month. We haven't seen a massive security hole rupture in any of these systems yet, but that's always a possibility as hackers increasingly turn their attention to these super high-value targets.
PR professionals have a lot to gain from using these tools. Collaborating on multiple drafts of a press release on Google Docs or Microsoft Sharepoint is a snap, as is interacting with reporters and bloggers on Facebook or LinkedIn. However, there are laws like Sarbanes Oxley to contend with and overall risks of downtime and/or potential security issues.
Once again, it comes down to trust and everyone's own risk/reward levers. But something tells me that as Gen Y dominates, they will trust the web. And that means, like or not, data will flow away from internal servers towards open systems. That portends big things.
Death of Free Internet is Imminent
An article by Kevin Parkinson on GlobalResearch.ca talks about a few issues with our incumbent monopolist phone and broadcast undertaking companies (wired and wireless). I am glad that these issues are increasingly being covered by people on all sides of the political spectrum(s), recognizing the importance of this infrastructure to our future economy as well as society as a whole.
Tourism Suffering
Seems like everyone has a take on what has happened to the Tourist Trade this season. I did a straw poll and WEATHER and the COST OF FUEL seem to be far more dastardly than the pittance for parking fees. People are far less willing to chance bad weather reports because of the huge investment to fill their gas tanks should the weather actually be as bad as the weather man predicts. I think it would be fair to BLAME THE WEATHER MAN for such poor turn out. Maybe the high cost of stuffing the kids' mouths with exorbantly expensive tube steaks and other fast food slop might also contribute to the problem. It remains a problem when you can park for a day for less than the price of a hot dog and fries. Can't remember the last time I could afford a hot dog at Sauble...I think I bought it at Marge's.
Within five years, technology will obliterate the need for business travel.
Apart from becoming more and more unpleasant, recently business travel is also becoming far less necessary. With videoconferencing technologies improving and fuel prices rising, more businessmen and women seem to be choosing the option to stay put and use new technology to cut down on travel.
Fast Talk Question - Will the federal government be able to stave off the mortgage crisis?
South Koreans Have a Beef
Have You Tried Advertising Your Blog?
Most bloggers have tried some sort of advertising as a way to make money, but how many of you have paid for advertising to promote your own blog?
Recently I have experimented a little with the banner ad you see here. I have gained some interesting results which I thought I would share with you:
I’m by no means the first to advertise a blog, John Chow famously would use adwords placed on blogs with cheeky messages to promote his own blog.
Unsurprisingly my results fall into good and bad. My design skills only stretch so far so some of the blame has to rest with my meagre artistic ability!
- Costs range from $10 up to $1000 a week
- BUT It is possible to find a good fit for your blog in the $10-$20 range if you ask around
- The higher prices do not necessarily translate into better results!
- You need to place your ad on a blog that matches but does not 100% overlap your own audience
- Investigate carefully your exact ad placement AND what will happen if the site sells another ad after you - you don’t want to be pushed down below the fold after paying
- Experiment with ad copy, ad format, site category and landing page for best results
- Closely compare the cost per click against Adwords, in my case only one blog provided better ROI than Google
- In my case conversions and bounce rate beat both my previous Squidoo Squidoffer and StumbleUpon advertising experiments
- There is branding benefit from 125x ads but don’t take that into account in your ROI calculation as it is hard to measure. Just assume any advertising helps get you better known.
Some photos and Brainstorm Tech update
My session did go better than I expected and I was happy to finally get to meet Quincy Smith of CBS Interactive who was the moderator for our panel.
I did manage to shoot some photos, but not too many. I've posted them as a Flickr set. If I get any tomorrow, I'll post them as well.
I'm leaving tomorrow morning for SF for a brief visit.
Movable Type 4.2 RC4 is the Last One
The fourth release candidate for Movable Type 4.2 is out now, and apparently it is the last one prior to the release. Check it out if you want to be bleeding edge.
jkOnTheRun Joins GigaOm Network
Om Malik of GigaOm fame has announced that his company, Giga Omni Media, have acquired mobile gadgets blog jkOnTheRun. No amount have been specified.
The reason for buying the blog is of course that it is a great one, filling an empty space in the GigaOm network. The choice was to either build a blog in this niche from scratch, or buying one. With that in mind, the deal was and is probably a no-brainer.There’s a reassuring launch post over at jkOnTheRun as well.
We are quite honored that Om Malik and company like what we do here on jkOnTheRun and very happy to be joining them. Our blogging has a great fit with the other work they are doing and we think you’ll find the total package to be a great stop on your web visits. We are confident you will find this change to be a very good thing for jkOnTheRun and that you will enjoy what we do even more.
Meanwhile, Michael Arrington over at TechCrunch does some predictions for the blogosphere, interesting insights for sure.
I predict that this is just the beginning of the process that will accelerate over the next 12-18 months. Larger blogs lacking the stomach for competition will sell to large media corporations. The more competitive large blogs who want to see this thing through will start to acquire the smaller ones and group by topic areas. Whoever builds the network of the most interesting and prodigious voices will eventually “win.” Or perhaps everyone will win, but to different degrees.
This plays nicely with Om Malik’s words from the announcement post:
I think in many ways that is the blueprint of our strategy going forward: When we find blogs that allow us to dig deeper, to complement and extend our areas of coverage, we will acquire them. If we can’t find ones we like, we will build them.
DHS Immigration Statistics Reports on Refugees and Asylees
Three Mini Book Reviews: The Back of the Napkin, Landscape & Memory, and Edible Forest Gardens
The Back of the Napkin, by Dan Roam
"Visual thinking means taking innate advantage of our ability to see, with our eyes and our mind's eye, in order to discover ideas, develop those ideas quickly and intuitively, and share those ideas with others in a way that they simply 'get'" This book is a brilliant elaboration on Bill Buxton's idea of sketching, with a catch.
The brilliance is in the simplicity and elegance of the model:
- people understand things better, and find them accessible, when they're sketched, competently and articulately, one step at a time, by hand
- collect everything you can look at that's relevant, lay it all out, organize and orient it, and then do triage on it
- define the problem using the 6 questions in the chart above, and illustrate it with the 6 corresponding types of graphic
- explore the 5 dimensions of ways of looking at the problem: simple/elaborate, quality/quantity, vision/execution, individual/comparison, and change/as-is
- when presenting the results of your problem-solving, start looking aloud, keep seeing aloud, continue by imagining aloud, and close by showing aloud (i.e. recreate the process you used to solve the problem) and then ask the audience if they agree with what you've shown (show, don't tell, and this question answers itself)
- this works best for complex problems
- all good pictures do not need to be self-explanatory, but do need to be explainable
The catch? The drawings in the book are simple but beautiful. Doing this well takes lots of practice, both in conveying your meaning graphically (the expressions on your stick men, and their poses, are critical to the audience's appreciation and understanding), and in using this technique to solve seemingly intractable problems. I intend to try it, but I'm so poor at drawing that it will take me a long time to get my sketches right. Fortunately, I'm really good at imagining possibilities, so my only problem with the technique will be my artwork. Really recommended.
Landscape & Memory, by Simon Schama
This hugely ambitious work was recommended to me by three friends. The notes and bibliography of this book alone are longer than some books I've read. Schama attempts to show, through a rigorous and detailed study of history and human behaviour, that we are all innately naturalists, that our bond with Gaia has always been powerful and that our sense of 'apartness' from nature is illusory. He says, at the outset:
If the entire history of landscape in the West is indeed just a mindless race toward a machine-driven universe, uncomplicated by myth, metaphor and allegory, where measurement not memory is the absolute arbiter of value, where our ingenuity is our tragedy, then we are indeed trapped in the engine of our self-destruction. At the heart of this book is the stubborn belief that this is not, in fact, the whole story.
Many of the stories he tells are rooted in his own ancestors' stories, and the book is intensely personal. He takes us through millennia of passion for nature and place, and our apparent fear and loathing of it. But right up to modern times this ambivalent relationship and "being-a-part ness" still resonates, he says:
The designation of the suburban yard as the cure for the afflictions of city life marks the greensward as a remnant of the old pastoral dream, even though its goatherds and threshers have been replaced by tanks of pesticide and industrial strength mowing machines.
I was not impressed by his arguments, which seem somewhat nostalgic to me, in this age of relentless and ruthless ecocide. But he is an amazing story-teller, and teller of the stories and lessons of history, and the book is compelling even when it is not persuasive.
Even more compelling are the stunning artworks which run through the whole book, such as the one above, that argue much more powerfully than words the inseparability of human spirituality from our love of and roots in nature. The book is an armchair visit to a vast science and history museum, and its stories of human altruism, savagery and struggle to live within and without nature, rootless and yet inexorably drawn to place, to home, stay with you a long time.
Edible Forest Gardens (Books 1 & 2), by Dave Jacke with Eric Toensmeier
What is most remarkable about this exhaustive and practical course in temperate climate (zones 4-7) permaculture is that only about 40 of its over 1000 pages are about the work of planting and maintaining an "edible forest garden" ("a perennial polyculture of multipurpose [native] plants"); the rest is understanding what to plant, when, and why. The whole idea of these gardens is to enable you to harvest an abundance of varied foodstuffs with almost no maintenance.
The theory takes up the whole first volume and needs every page. The challenge, you see, is that even what we might perceive as 'wilderness' is in fact nothing of the sort. Humans, right back to First Nations thousands of years ago, have utterly altered the vegetation that now looks so wild and 'natural'. On top of that, climate change has, since the ice ages, been continuously changing what grows where.
In order to allow nature to provide you, effortlessly year after year, a harvest of abundance, you first need to discover what naturally grew and what naturally will grow where you live. You need to study the botanical history of your home. Then, since it cannot be quickly 'restored' to natural, sustainable state (succession goes through many long intermediary stages and can take centuries to achieve equilibrium), you need to be smart enough to plan for a 20-30 year 'hurry-up succession' that will chivy the process along. You have to plant in stages, knowing that early stages are just preparing the soil, the ecosystem and the ground cover and canopy for later stages, and that some of the first things you plant won't be around at the end of the succession at all if you've done your job right. This takes serious knowledge and study, a lot of patience and relearning what our ancestors learned as a matter of course. It's in many ways a course in what Derrick Jensen has called "listening to the land".
There probably isn't anything you could learn that would be more important, for your soul, for your community, for your resilience in the coming age of climate change and other disasters that will require us all to become much more self-sufficient than we are today. Start now, and when cascading economic, social and ecological catastrophes hit us in the 2030s and bring existing food production and other systems to their knees, you'll be ready to gather the fruits of your labour.
Category: Activism: What You Can Do
Google Borg Now Complete: Digg To Be Assimilated For $200 Million
Michael of TechCrunch fame is reporting that Google is in talks to purchase Digg for approximately $200 million.
(TechCrunch) Google’s on and off negotiations with Digg have been back on in a big way for the last six weeks, we’ve heard from multiple sources inside of Google, and the two companies are close to a deal that will bring Digg under the Google News property. The acquisition price is in the $200 million range, says one source. [...]
The companies are now in final negotiations according to our sources, although it could be a couple of weeks before it closes.
Even though Google already has a social linking service, they are probably attempting to keep one of the internets hottest properties away from Redmond giant (who already run ads upon Digg).
While owning Digg will help the search engine giant compete against Yahoo Buzz (as well as Del.icio.us, a service Yahoo! acquired earlier), integrating it within Google News could help distinguish that property from upcoming rivals (like Topix.com).
Digg is a popular serviced used by millions of users around the world (note: especially geeks), although one may wonder if Google’s acquisition of Digg will cement its power even further online (not to mention kill of the countless Digg clones that have popped up over the last few years).
Monster Cable's Lawyers Realize That Even A Moron In A Hurry Knows The Difference Between A Salt Lick And A TV Cable
Of course, that's not how trademark law works. It doesn't give Monster Cable total control over the name Monster. It just gives the company the right to prevent others from using the brand in the same market in a way that is likely to confuse consumers. It's difficult to believe that anyone would think that Monsters, Inc., was somehow from Monster Cable. But, on and on it goes -- though, it appears that Monster Cable's lawyers were finally convinced to drop one suit. An anonymous reader points us to the news that Monster Cable has withdrawn its trademark challenge against the makers of Monster Deer Block, a salt and mineral lick designed to attract wild deer. Apparently, some lawyers for the makers of Monster Deer Block persuaded Monster Cable's lawyers that there was little chance of consumer confusion between the product and the makers of expensive audio/video cabling.
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When Judging Antitrust Claims Against Google, Look At Lock-In, Not Network Effects
Bill Snyder has an article calling Google "Microsoft's evil twin" because if it completes its merger with Yahoo it will have 90 percent of the advertising market and will be able to jack up the price of online ads. Snyder cites the concept of "network effects" and suggests that Google's market share advantage will "weaken of Microsoft's e-commerce infrastructure will further discourage competition and stifle innovation." This argument is confused. Almost every business enjoys "network effects." Wal-Mart, for example, is able to use its large base of customers to extract lower prices from suppliers, and is then able to use its lower prices to attract more customers. That's a network effect, but it's not a problem. What regulators have traditionally been worried about is not "network effects" in and of themselves, but network effects combined with technological lock-in.
In the Microsoft antitrust case, for example, the "network effects" argument was that various vendors had invested billions of dollars in research and development on technologies surrounding the Windows platform, and that these investments created an almost insurmountable barrier to entry for new operating system vendors: the creator of a new OS would have to persuade hundreds of companies to spend billions of dollars re-designing their products for a new platform. In contrast, the switching costs in the advertising market are extremely low. A small website owner selling inventory on one advertising network one week can easily switch to another the next. Larger sites might take a little longer but it's still not a large investment. Switching costs are even lower for advertisers, who can advertise on multiple networks simultaneously and shift their allocations on a daily basis.
There are a ton of small advertising networks focusing on niche advertising markets. Without the risk of barriers to entry due to lock-in, there just isn't much reason to worry about Google's large market share. If advertisers and website operators become frustrated with Google's advertising network, they can and will switch to another one. And Google, knowing how low the switching costs are, will still have plenty of incentive to treat its customers well.
Timothy Lee is an expert at the Techdirt Insight Community. To get insight and analysis from Timothy Lee and other experts on challenges your company faces, click here.
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Chief of Barriere Lake Speaks
OTTAWA-Located two hours north of Montreal, the Algonquin community of Barriere Lake came to Ottawa to protest government interference in their reserve.
Demanding a meeting with MP Lawrence Cannon and a government-overseeing of governance reselection on their reserve, the community aims to correct a March coup d'etat carried out on their reserve.
The community's Customary Chief, Benjamin Nottoway, speaks with RabbleTV about the recent events on the reserve, the governance difficulties, and the struggle to protect the land.
Terry Matchewan, an Algonquin man who was part of the delegation to Ottawa was attacked alongside four other Algonquin men by Gatineau police and speaks of their targetting and wounds.